AV Onsite Technician

Location: London
Salary: £33,000 per year
Hours: 07:00 – 15:00 (part of a rotating shift pattern)

Are you a customer-focused AV professional with a passion for delivering top-tier support in a corporate environment? We are seeking an Onsite AV Technician to join a prestigious law firm, providing high-quality AV and technical support to VIP clients and internal teams.

About the Role

As part of a team of three AV professionals, you will play a crucial role in ensuring seamless technology support for high-profile clients and visitors. This is more than just a technical role-you will be the first point of contact, offering white-glove service and ensuring a smooth, professional experience.

Key Responsibilities

• Provide exceptional customer service, meeting and greeting VIP clients and assisting with their technology needs.
• Support and maintain Microsoft Teams Rooms (MTR) and other AV/VC systems.
• Assist with setting up, troubleshooting, and operating AV equipment for meetings and events.
• Work closely with internal teams and the Technical Team Lead to ensure a high standard of AV service.
• Rotate shifts with your team across 07:00, 09:00, and 11:00 start times.

Key Requirements

• Experience with MTR and AV/VC technologies in a corporate setting.
• A polished, professional appearance-this role requires wearing a suit.
• Strong customer service skills-confident, approachable, and proactive.
• A team player with excellent communication and problem-solving abilities.
• Ability to work independently and handle VIP client requests with professionalism.

Benefits

• Work in a prestigious corporate environment.
• Be part of a close-knit, supportive AV team.
• Gain valuable experience working with VIP clients.
• Competitive salary and great career development opportunities.

If you are a skilled AV professional who enjoys customer-facing roles and thrives in a polished, professional setting, we would love to hear from you.