It’s quarter to nine, the board meeting starts in fifteen minutes, and the boardroom screen is stuck on “no signal”. Everyone in the room is looking at you.
If you’ve worked in AV, you’ll know that feeling. You’ll also know that fixing it often takes more than knowing which cable goes where. These days the problem is just as likely to be a network setting, or a Teams Room that’s decided to log itself out.
That’s why the skills employers look for in AV technicians have changed so much. The pro AV industry is forecast to grow to $402 billion by 2030, so there’s plenty of work out there. But the technicians landing the best roles in 2026 are the ones who’ve kept up. So what are employers actually looking for?
Employers want AV technicians who understand IT networking as well as traditional AV, and who can keep clients calm when something goes wrong. Here’s what that looks like day to day.
This is the big one. Most new AV systems now run over a standard IT network, so if you understand how IP addresses and VLANs work, you’ll be able to fix problems that would leave other technicians stuck. It also makes working with a client’s IT team much easier, and they’re often the ones deciding whether your kit is allowed on their network in the first place.
Hybrid working is here to stay, and most offices now have meeting rooms built around Microsoft Teams Rooms or Zoom Rooms. If you can get a room working before the meeting starts, and explain it to staff who just want to press one button, you’ll always be in demand.
Brands like Crestron and Q-SYS come up in a lot of AV job adverts. You don’t need to be a programmer, but being comfortable finding your way around these systems and making basic changes will really help you stand out.
The National Careers Service lists staying calm in stressful situations as one of the key skills for AV technicians, and it might be the most important one of all. Clients remember the technician who kept them in the loop and fixed the problem without any fuss.
The good news is you don’t need to go back to college. A lot of it comes from getting stuck in, and there’s plenty of free training out there too.
If you’re newer to the industry, freelancing on live events is a great way to get your hands on lots of different kit quickly. Our guide to freelance jobs in audio visual is a good place to start if you’re thinking about it.
When it comes to certifications, Dante is the easiest one to begin with. Audinate’s three levels of Dante Certification are completely free, and they’ll give you a solid grounding in networked audio. Once you’ve got around six months’ experience, it’s worth looking at AVIXA’s CTS certification, one of the best known in the industry. It costs $490 for non-members, so it’s worth asking whether your employer will cover it.
And don’t undersell yourself on your CV. It’s the first thing a potential employer sees, so it needs to be spot on. Instead of just writing “AV installation”, name the systems you’ve actually worked on, because a hiring manager searching for Q-SYS experience won’t find you if it isn’t there. Our team at Prospero Integrated has placed thousands of people in jobs, so we know how to make a CV stand out. We can help you tailor yours to the area of AV you want to focus on, so it fits where you want your career to go.
If you’re already thinking about your next step, our AV engineer role guide shows how technicians usually progress into engineering and project management
At Prospero Integrated, we’ve been placing AV professionals since 2000, and we were the first UK agency to focus on this specialist sector. We work closely with employers in live events and systems integration, so we know exactly what they’re looking for.
Have a look at our latest AV jobs, or register your CV and one of our consultants will be in touch for a chat.
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